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FAQs


FAQs

How long do orders take to ship out/what is your handling time?

We are a team of two (mom and daughter duo) that handle everything from cutting every single garment to packaging and dropping the order off at our local post office. With that in mind, we have an extremely fast and speedy turnaround time. All our clothing is handmade to order by one person, so we kindly ask that you please allow 2-10 business days for your order to ship out. However, orders are usually shipped out within a week... But, may sometimes take two weeks depending on several external factors. Orders including vintage pieces or pre-made pieces (ready to ship) are shipped out within 1-2 business days. 

Do you accept custom orders and custom measurements?

Considering everything is handmade, of course we do! You may purchase the "Custom Measurements Addition" to have any pieces made to your unique measurements here.

♦ Orders placed with custom measurements will take 2-10 business days to create.

I'm planning on purchasing a vintage piece - Can I throw it on right after I receive it or do I need to wash it?

All vintage clothing is carefully pre-washed prior to packaging for your convenience! Once it arrives, you can totally throw it on!

Do you accept wholesale orders?

We do! If interested in purchasing certain items in bulk you may contact us for a quote along a description of your store with brands with you currently stock!

What currency are your products priced at?

Prices are in US Dollars.

I'm interested in purchasing piece(s) from Miracle Eye, but you charge $15.00 for custom measurements. The difference in my measurements only lays between 0.5" - 1" difference, do I still have to pay $15.00?

Absolutely not! Contact us before purchasing your pieces (or promptly after) and let us know that the difference is only by an inch or less! We'll gladly alter the piece(s) to accommodate you for free! Anything more than 1" in difference, whether it is a decrease or increase, will be $15.00.

Where are your products from?

We source & hand-craft all of our products in Los Angeles, California! Every clothing piece is handmade on the sewing machines we have by my fantastic mother. Nothing we make can be found somewhere else, it's all designed and handcrafted by us!

Are you currently looking any models?

Miracle Eye is always looking for babes to model our original handmade clothing on our website! If you live in the Los Angeles area and you love Miracle Eye, feel free to shoot us an email here including a few photos of yourself, and we'll get back to you as soon as possible. Additionally, you may provide a link forwarding us to any of your social networks. This includes Blogspot, Instagram, Wordpress, Tumblr, etc.

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